Customer feedback is information provided by clients about whether they are satisfied or dissatisfied with a product or service and about the general experience they had with a company. Their opinion is a resource for improving customer experience and adjusting your actions to their needs.
Their opinions about the experience they have with your brand are helpful information that you can use to adjust your business to fit their needs more accurately.
Top performing companies understand an important role that customer feedback plays in business. They consistently listen to the voice of their clients.
If you want to stay ahead of the competition you should never stop listening to customer feedback whether it is positive or negative, prompted or unprompted.
We are presenting an online-based real-time customer feedback system. Which is easy to install and easy to give feedback by the customer without spending extra time like in traditional feedback forms. It is real-time on software and can be monitor remotely via a website.
Feedback System Features –
IOT Based Feedback System
Easy and Prompt input from customer, Just push of a button.
3 Button Feedback Input
Delay time for stopping continues pushing feedback
Realtime Update on Website
Daily, Weekly, Monthly Feedback Reports
Secured login through id and Password
Quad Band GSM GPRS Module
Inbuilt M2M Sim Card with 1 year Data Pack
Front Sticker Question can be customize
Metal and Plastic Box Option
Plug and Play System, No need of configuration.
Easy to install like a watch.
Technical Specification –
GSM quad-band: 850/ 900/ 1800/ 1900MHz
GPRS Class 12
GPRS Mobile Station: Class B
3 Momentary Buttons for Feedback
Protocols: TCP/ HTTP
Built-in LNA for Higher Sensitivity
Flash memory 32 KB
SRAM 2 KB
EEPROM 1 KB
CPU type 8-bit
Performance 16 MHz
10 X 8 X 2 inch Enclosure
Power Input 220V AC
Inbuilt GSM Antenna
GSM Antenna Sensitivity 2.5 dBi
- This device is a plug and play device. No need of any configuration.
- This Feedback Device will connect to cloud system to operate.
- To View the feedback response, you have to login to swachfeedback.com
- For Creation of Id and Password please contact to 9358409099